Privacy Policy

1. Information We Collect

When you use our website, request a consultation, or contact us, we may collect the following information:

• Contact details: your name, email address, and phone number.
• Health-related responses: answers you provide in our consultation survey (e.g., your current dental situation, treatment interest, timeline).
• Communications: messages or notes you submit through our contact form.
• Technical data: IP address, browser type, and pages visited, collected automatically via server logs.

We do not collect payment or credit card information through this website.

2. How We Use Your Information

We use the information you provide for the following purposes:

• To schedule and confirm Schedule Consultations.
• To follow up on your inquiry via phone, email, or text message (with your consent).
• To send appointment reminders, confirmations, and post-visit follow-ups.
• To send marketing messages about our services (only if you have opted in separately).
• To improve our website and services.

3. SMS / Text Messaging

We may send two types of SMS messages:

• Marketing messages: promotions, special offers, and reminders about our services.
• Appointment/service messages: consultation confirmations, appointment reminders, and follow-up messages.

Message frequency varies depending on your interactions with our practice.

Message & data rates may apply. Check with your mobile carrier for details.

To opt out: Reply STOP to any text message to unsubscribe at any time. You will receive a confirmation that you have been removed from our list.

For help: Reply HELP to any message or contact us at hello@caputorestoration.com.

Your phone number will not be shared with third parties for their marketing purposes.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

• GoHighLevel (GHL): our CRM software used to manage contacts, consultations, and follow-up communications. GoHighLevel processes data in accordance with its own privacy policy.
• Service providers: companies that help us operate our website (hosting, analytics), bound by confidentiality agreements.
• Legal compliance: where required by law, regulation, or court order.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of marketing communications at any time.

To exercise these rights, contact us using the information below.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy, please contact us:

• Caputo Oral Restoration
• 5255 S. 76th Street, STE 130, Greendale, WI 53129
• Phone: (414) 240-1654
• Email: hello@caputorestoration.com